Adults Only — 18+: All entertainment venues featured on VelvetVenues are strictly for guests aged 18 years and over. Valid photo identification is required for entry.
VelvetVenues is committed to promoting responsible enjoyment. Australia's hotel entertainment resorts offer extraordinary experiences — and we want every visit to be a positive one. This page provides practical guidance and support resources.
Setting Personal Limits
Before visiting any entertainment resort, we encourage you to:
- Decide in advance how much time you will spend at entertainment facilities
- Set a personal budget and treat it as the cost of an evening's entertainment
- Never attempt to recover losses — this is the most important principle
- Take regular breaks and step away from entertainment areas to eat, rest and socialise
- Avoid visiting entertainment precincts when stressed, upset, or under the influence of substances
Staying in Control
The following strategies help maintain a healthy relationship with entertainment venues:
- Set an alarm on your phone to remind you when your pre-planned time is up
- Leave bank cards at your hotel room — bring only the cash amount you planned to spend
- Visit with a trusted friend and agree to look out for each other
- Enjoy the broader resort — restaurants, shows, spa, pool — not just entertainment floors
- Remember that entertainment outcomes are based on chance, not skill or strategy
Recognising Warning Signs
It may be time to seek support if you notice any of the following in yourself or someone you care about:
- Spending more time or money than intended on entertainment activities
- Thinking about entertainment activities when doing other things
- Attempting to recoup losses by continuing to spend
- Borrowing money or selling possessions to fund entertainment visits
- Neglecting work, family, or personal health in favour of entertainment activities
- Feeling anxious, irritable, or restless when not visiting entertainment venues
Support Resources
If you or someone you care about needs support, these services are free, confidential, and available around the clock:
National Gambling Helpline
📞 1800 858 858 — Free, 24 hours a day, 7 days a week
Counselling, information and referral services for anyone affected by a leisure-related concern.
- Gambling Help Online — free counselling and self-help tools at gamblinghelponline.org.au
- Lifeline Australia — 13 11 14 (crisis support, 24/7)
- Beyond Blue — 1300 22 4636 (mental health support)
- MensLine Australia — 1300 78 99 78
State-Based Support Services
- Victoria: Gambler's Help — 1800 858 858
- New South Wales: NSW Gambling Help — 1800 858 858
- Queensland: Gambling Help Queensland — 1800 858 858
- Western Australia: Gambling Help WA — 1800 858 858
- South Australia: Gambling Therapy SA — 1800 060 757
- Tasmania: Problem Gambling Support Services — 1800 858 858
Venue Responsibility
All hotel entertainment resorts featured on VelvetVenues are licensed and regulated by their relevant state authority and operate under strict responsible service obligations, including:
- Mandatory self-exclusion programmes available at every venue
- Mandatory responsible service of alcohol policies
- Trained staff who can provide referrals to support services
- Age verification at all entertainment precinct entry points
Self-Exclusion
Every licensed entertainment venue in Australia offers a self-exclusion programme, allowing individuals to voluntarily ban themselves from entering entertainment precincts. Contact each property's customer service team for details, or ask a floor supervisor for an immediate referral.
VelvetVenues fully supports the use of self-exclusion programmes and encourages anyone who feels their entertainment activities are causing harm to use these services without hesitation or shame.